Teaching With Technology

The CTSE collaborates with the ITS Learning Innovation with Technology Team to develop and promote resources that support teaching with technology. We encourage you to log into the employee Service Portal to access all of the ITS Knowledge Base articles related to academic and other university-supported technologies.

How can I get support with Suffolk's learning management system - Canvas?

  • Contact Canvas 24/7 Support available within Canvas: Select the “Help” button on the Global Navigation menu to start a chat with Chat with Canvas Support (Faculty) or call the Canvas Support Hotline, 1 (833) 286-2856.  
  • For non-urgent or one-on-one Canvas support requests: Please contact the Service Desk by email or ask for help through the Service Portal for support from the CTSE’s Learning Innovation with Technology team. 
  • Course Design Support: For support with course design in Canvas, please contact ctse@suffolk.edu 
Additional Resources

Canvas Q&A Cafe ☕️ 

Join the ITS Learning Innovation with Technology team on Friday mornings from 10:00 - 11:00 AM for a 60-minute drop-in virtual Zoom session featuring a brief, 10-15 minute, topic-based presentation followed by an open Q&A to address your specific needs.

What other resources and materials are available to help me get started?

  • Getting Started with Canvas for Educators: This will introduce you to essential information about how to use Canvas in your classes. You can complete it as a course or navigate to content that speaks to your current questions or interests related to Canvas. Choose whichever option works best for you--and remember that you can return to this course anytime.  
  • The Canvas Course Readiness Checklist guides you through the steps to prepare a Canvas course for students and shares Canvas Support information.  It covers everything from posting your syllabus, organizing course content, setting up your Gradebook, to publishing your course. Start the term with confidence knowing your course is ready to go!
  • Starting two weeks before the term ends, the Canvas Course End of Term Checklist helps you close out your course smoothly. This guide assists you with sending final communications to your students, entering and reviewing grades, submitting final grades to Workday and more.  
  • Canvas offers comprehensive guides for both faculty and students. You can access these resources directly within Canvas by selecting the "Help" button located on the Global Navigation menu, then choosing either the Canvas Instructor Guide or the Canvas Student Guide.  

Empowering educators. Transforming learning. Together.

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